Shipping policy

Shipping Policy

Thank you for shopping with Stem and Style Co. Each floral bouquet is thoughtfully handmade to order, ensuring the highest quality and care.

Order Processing Time

Please allow up to 7 business days for your floral bouquet to be made before dispatch. This timeframe does not include shipping time.

Once your order has been completed, it will be carefully packaged and prepared for shipment.

Shipping Method

All orders are shipped via Australia Post. Shipping options and costs will be calculated at checkout based on your location and selected service.

Delivery Timeframes

Delivery times vary depending on your location and the Australia Post service selected. Estimated delivery times provided by Australia Post begin after your order has been dispatched, not from the date of purchase.

Please note that delivery delays may occasionally occur due to factors outside our control, such as weather conditions or Australia Post service disruptions.

Tracking

Where available, a tracking number will be provided once your order has been shipped so you can follow your delivery.

Shipping Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.

Questions

If you have any questions about your order or shipping, please contact us at contact.stemandstyle@gmail.com and we’ll be happy to help.